http://kb.myhalomonitor.com/ http://kb.myhalomonitor.com/index.php?View=entry&EntryID=34 Most users do not wear the belt clip while sleeping. We recommend keeping it next to the bed so it can be used for bathroom visits during the night. If you would like to have around-the-clock protection, even while you sleep, we... Thu, 08 Dec 2011 14:34:46 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=25 If you are roaming outside of the range for an extended period of time and immediately plug in the battery into the transmitter, there may be a delay on when the LED on the Gateway will turn green. This is because the transmitter is uploading... Thu, 08 Dec 2011 14:34:16 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=27 The following will prevent the Gateway from dialing out (WAN LED = green on front panel): Cabling is incorrect. Check for a dial tone with the phone that is plugged into the "Phone" jack on the back of the gateway Remove any... Thu, 08 Dec 2011 14:30:41 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=26 The PAN LED on the Gateway front panel will turn red for the following conditions The transmitter is in low power mode. Power cycle (plug and unplug) the transmitter to take it out of low power mode. The serial number was... Thu, 08 Dec 2011 14:25:26 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=56 Halo Monitoring, first and foremost, provides an automatic fall detection system. In layman’s terms, the system looks at captured motions to detect real falls likely to cause injury, but there is still the possibility of there... Wed, 07 Dec 2011 14:42:29 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=49 The SPIbelt is a new addition to the myHalo line that is quickly becoming a 'must-have' for many of the myHalo Clip users. The SPIbelt is a light weight "fannie pack" with a pouch just large enough to accommodate the myHalo... Wed, 07 Dec 2011 14:41:56 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=47 The Top 10 Questions to Ask Before Buying a Medical Alarm 1. Does the medical alert system include “automatic fall detection”? Yes, myHalo is the first and best-in-class automatic fall detection medical... Wed, 07 Dec 2011 14:41:15 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=39 When someone falls, an alert is sent to our call center and a text message or phone call is sent to the 1st priority caregiver. The call center calls the fallen senior and quickly calls the caregiver if the senior is unable to come to... Wed, 07 Dec 2011 14:40:41 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=30 · &#16 0; &#16 0;Unfortunately, myHalo is not currently covered by any health insurance (including Medicare). · &#16 0; &#16 0;A Medicaid waiver is... Wed, 07 Dec 2011 14:40:12 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=54 There has been a slight change recently to the behavior of the Battery LED that will make it much easier for the User to be able to determine what the charge state of their Transmitter’s battery... Wed, 07 Dec 2011 14:39:33 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=50 If you are connecting a router into a DSL network, here are a few tips for troubleshooting network issues. When adding or removing a router to any network power down all devices on the network. (Modem, computer, etc) make the required connections... Wed, 07 Dec 2011 13:57:52 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=38 ... Wed, 07 Dec 2011 13:55:43 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=32 Q: Why do I need a RJ31x wall jack installed if the myHalo Gateway performs this function for the phone plugged into the phone port on the Gateway? A: It is true that the Gateway already performs the RJ31x function for the... Wed, 07 Dec 2011 13:51:54 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=22 Halo is currently working on a feature to make this more obvious. In the meantime, please follow these instructions: Go to the "Settings" app as shown in first row: Press "Halo" Enter Username and Password. HTTP Server should be... Wed, 07 Dec 2011 13:50:07 -0600 http://kb.myhalomonitor.com/index.php?View=entry&EntryID=45 myHalo (https://www.myhalomonitor.com ) uses a website certificate is a form of identification for the site. This certificate is used to verify that the website is legitimate and can encrypt data, and as a form of authentication. It must... Wed, 07 Dec 2011 13:49:21 -0600